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Please Note: We are NOT a Walk-In Clinic

Hours of Operation:

Monday              by appt 8 am - 5 pm 

                            urgent care 5 - 8 pm

Tuesday              by appt 8 am - 5 pm 

                            urgent care 5 - 8 pm

Wednesday        by appt 8 am - 5 pm 

                            urgent care 5 - 8 pm

Thursday            by appt 8 am - 5 pm 

                            urgent care 5 - 8 pm

Friday                 by appt 8 am - 5 pm 

                            urgent care 5 - 8 pm

Saturday            urgent care 9 am - 3 pm

Sunday               urgent care 9 am - 3 pm

**Please note - Urgent care appointments must be booked the same day by telephone and are in person only. **      


for adults and children

Senior Transportation to Ottawa COVID Vaccine Sites


W – Wear a mask or face covering where required, or when you cannot maintain a physical distance of two metres (six feet).

I – Isolate yourself from others when you are sick (and get tested promptly if you have COVID-like symptoms).

S – Stay two metres (six feet) apart from those outside your household.

 – Exercise proper hand hygiene; wash your hands regularly or use sanitizer especially before touching your face.

Latest Clinic News:

For Updates on COVID19

Visit Ontario Ministry of Health Health website for up to date information

THE LAB in the WEFCC is CLOSED indefinitely


To provide you the best possible health care, we strongly encourage all our patients to seek urgent care at our clinic. In this way, the physician or NP seeing you will have access to your medical records. In addition, your regular physician will know exactly what (if any) treatments and investigations have been provided.


Please note, if you think you require an emergency department for care, please call 911 or go straight to the ER.

Our Waitlist is now closed.
We are no longer accepting new entries on to our waitlist. Thank you.
FLU SHOTS - 2023
Flu shots are now available.
Please call the clinic @ 613-599-3321 to book an appointment.


At times we may be able to see non-clinic Ontario patients during urgent care hours, if our appointment slots/rooms are not already full. Monday-Friday after 5pm and on weekends after 1PM. Please call to inquire if we have availability by telephone the same day. 613-599-3321

News and Alerts:

There will be a fee for all forms and referrals/prescriptions for all non-OHIP covered services

ALL QUEBEC PATIENTS with a physician at WEFCC will be charged for virtual or phone visits.

NARCOTICS - We do NOT prescribe  any narcotics/opioids/cough syrups/controlled medications to patients who do not have a family physician at our clinic.

Appointments are now available for telephone or virtual appointments. 

Online E-Booking:

If you do not have an ebooking account please phone the clinic at 613-599-3321 to set up an account or for your appointment.


Our Urgent Care clinics 5 - 8 pm Mondays through Fridays and Saturday/Sunday 9 am - 3 pm ARE NOW BY SCHEDULED IN PERSON APPOINTMENT and are for urgent matters only.


Appointments can be booked by phone on the same day. Phone: 613 599 3321

For all appointments please have your Health Care Card readily available. 

To avoid the spread of infection- DO NOT GO to our clinic before calling first. 

COVID 19 continues to be an evolving situation




Westend FamilyCare Clinic 

80 Michael Cowpland Drive

Ottawa, ON K2M 1P6

For Life-Threatening Emergencies Call 911

© 2016 Westend FamilyCare Clinic


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