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Please Note: We are NOT a Walk-In Clinic

Hours of Operation:

Monday              by appt 8 am - 5 pm 

                            urgent care 5 - 8 pm

Tuesday              by appt 8 am - 5 pm 

                            urgent care 5 - 8 pm

Wednesday        by appt 8 am - 5 pm 

                            urgent care 5 - 8 pm

Thursday            by appt 8 am - 5 pm 

                            urgent care 5 - 8 pm

Friday                 by appt 8 am - 5 pm 

                            urgent care 5 - 8 pm

Saturday            urgent care 9 am - 3 pm

Sunday               urgent care 9 am - 3 pm

**Please note - Urgent care appointments must be booked the same day by telephone and are in person only. **      

Now Accepting Patients for our Waitlist!


To join our waitlist, please:

  • Email


  • Do not include any other personal information.

  • DO NOT CALL the clinic to join the waitlist. You will be directed to message the email address above.

Patients will be contacted off the waitlist in order of email receipt as spots become available.

Please do not email multiple times as a new email will move your original email further down the queue.

Joining our waitlist DOES NOT guarantee that you will be placed with a physician.

If contacted, an appointment will be booked with your new physician. To retain your spot you MUST attend the appointment. If you do not attend your appointment you will need to re-join the waitlist.


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At this time the Urgent Care clinic is only available to clinic patients.

News and Alerts:

There will be a fee for all forms and referrals/prescriptions for all non-OHIP covered services

ALL QUEBEC PATIENTS with a physician at WEFCC will be charged for virtual or phone visits.

NARCOTICS - We do NOT prescribe  any narcotics/opioids/cough syrups/controlled medications to patients who do not have a family physician at our clinic.

Appointments are now available for telephone or virtual appointments. 

Online E-Booking:

If you do not have an ebooking account please phone the clinic at 613-599-3321 to set up an account or for your appointment.


Our Urgent Care clinics 5-8 pm Mondays through Fridays and Saturday/Sunday 9 am - 3 pm ARE NOW BY SCHEDULED IN PERSON APPOINTMENT and are for urgent matters only.


Appointments can be booked by phone ONLY on the same day. Phone: 613 599 3321

For all appointments please have your Health Care Card readily available. 

Westend FamilyCare Clinic 

80 Michael Cowpland Drive

Ottawa, ON K2M 1P6

For Life-Threatening Emergencies Call 911

© 2016 Westend FamilyCare Clinic


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